Frinton Road has recently had a new telephone system installed which has had a few teething problems including an issue where patients have notified us that the phone was put down on them. Please be assured that this is not the case and is a fault with BT which is in the process of being resolved. Please bear with us whilst this is being sorted out. Thank you.
Pre bookable appointments for the locum doctors are put on the system as soon as we receive notification from the agency of the allocated named doctors. Normally this is not received by the practice until at least the Thursday or Friday before they are due to work and they are immediately put on the system by the Assistant Practice Manager.
Pre bookable appointments for Dr Meleka and the nursing team are put on the system 4-6 weeks in advance.